Terms of Service

Overview

Last Updated: July 16, 2025

Welcome to Leaseora's Terms of Service. These Terms of Service ("Terms") govern your access to and use of Leaseora's website, mobile applications, and other online products and services (collectively, the "Services"), and your relationship with Leaseora GmbH ("Leaseora," "we," "us," or "our").

Please read these Terms carefully. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.

These Terms constitute a legally binding agreement between you and Leaseora. If you are using the Services on behalf of an organization (such as your employer), you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these Terms. In that case, "you" and "your" will refer to that organization.

Definitions

Throughout these Terms, we use certain defined terms:

• "Content" means text, graphics, images, music, software, audio, video, information, or other materials.
• "User Content" means any Content that users (including you) provide to be made available through the Services.
• "Leaseora Content" means Content that we provide to be made available through the Services, including Content licensed from a third party, but excluding User Content.
• "Subscription" means a paid subscription to access and use certain features of the Services.
• "Landlord" means a user who uses the Services to manage properties and leases.
• "Tenant" means a user who uses the Services to interact with Landlords and manage their lease agreements.
• "Property Manager" means a user who uses the Services to manage properties on behalf of Landlords.

Account Terms

Account Registration

To use certain features of the Services, you must register for an account. When you register for an account, you may be required to provide us with some information about yourself, such as your name, email address, phone number, and other contact information. You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times.

Account Security

You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to immediately notify Leaseora of any unauthorized use of your account or any other breach of security. Leaseora will not be liable for any loss or damage arising from your failure to comply with this section.

Account Types

Leaseora offers different types of accounts for different types of users, including Landlords, Tenants, and Property Managers. Each account type may have different features, limitations, and pricing. You agree to use the appropriate account type for your intended use of the Services.

Age Restrictions

The Services are intended for users who are 18 years of age or older. By using the Services, you represent and warrant that you are 18 years of age or older and that you have the right, authority, and capacity to enter into these Terms.

Payment Terms

Subscription Plans

Leaseora offers various subscription plans with different features and pricing. You can find details about our subscription plans on our Pricing page. By subscribing to a paid plan, you agree to pay the subscription fees as described on the Pricing page.

Billing Cycle

Subscription fees are billed in advance on a monthly or annual basis, depending on the subscription plan you select. Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date.

Payment Methods

You may pay subscription fees using the payment methods we support, such as credit cards, debit cards, or other payment methods we may offer. You authorize us to charge your payment method for all fees incurred by you. If your payment cannot be completed, we may suspend or terminate your access to the Services.

Taxes

All fees are exclusive of taxes, which we will charge as applicable. You are responsible for paying any taxes applicable to your use of the Services.

Refunds

Except as required by law, all fees are non-refundable. However, we may, at our sole discretion, offer refunds or credits in certain circumstances.

Price Changes

We may change our subscription fees from time to time. If we change the fees for your subscription, we will provide you with notice of the change at least 30 days before the change takes effect. If you do not agree to the fee change, you may cancel your subscription before the change takes effect.

Service Terms

License to Use the Services

Subject to your compliance with these Terms, Leaseora grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your personal or business purposes.

Service Availability

We strive to make the Services available 24/7, but we do not guarantee that the Services will always be available or be uninterrupted. We may suspend or discontinue any part of the Services, or introduce new limitations on certain features, at any time without notice.

Service Updates

We may update the Services from time to time, including by adding or removing features and functions, in our sole discretion. We will provide you with notice of material changes to the Services that would adversely affect your use of the Services.

Support

We provide support for the Services as described on our Support Center page. The level of support may vary depending on your subscription plan.

Third-Party Integrations

The Services may allow you to access or use third-party services, such as payment processors, property listing services, or other integrations. Your use of these third-party services is subject to the terms and conditions of those services, and we are not responsible for the content or functionality of third-party services.

User Responsibilities

Compliance with Laws

You agree to use the Services in compliance with all applicable laws, regulations, and rules. This includes, but is not limited to, laws related to real estate, landlord-tenant relationships, data privacy, and intellectual property.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violating any laws or regulations
• Infringing on the intellectual property rights of others
• Submitting false or misleading information
• Impersonating any person or entity
• Interfering with or disrupting the Services
• Attempting to gain unauthorized access to the Services or related systems
• Using the Services for any illegal or unauthorized purpose
• Harassing, threatening, or intimidating other users
• Distributing malware, viruses, or other harmful code
• Engaging in any activity that could disable, overburden, or impair the Services

User Content

You are solely responsible for the User Content that you post, upload, or otherwise make available through the Services. You represent and warrant that:

• You own or have the necessary rights to use and authorize the use of your User Content
• Your User Content does not violate any third-party rights, including intellectual property rights and privacy rights
• Your User Content complies with these Terms and all applicable laws and regulations

We reserve the right to remove any User Content that violates these Terms or that we find objectionable for any reason, without notice.

Feedback

If you provide us with any feedback or suggestions regarding the Services, you hereby assign to us all rights in such feedback and agree that we have the right to use and fully exploit such feedback in any manner we deem appropriate.

Intellectual Property Rights

Leaseora Content

The Services and Leaseora Content, including but not limited to text, graphics, images, logos, button icons, software, and other content, are protected by copyright, trademark, and other intellectual property laws. Leaseora or its licensors own all right, title, and interest in and to the Services and Leaseora Content.

License to User Content

By posting, uploading, or otherwise making available any User Content on or through the Services, you grant to Leaseora a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit your User Content in connection with operating and providing the Services.

Trademarks

"Leaseora," the Leaseora logo, and any other Leaseora product or service names, logos, or slogans that may appear on the Services are trademarks of Leaseora and may not be copied, imitated, or used, in whole or in part, without our prior written permission.

DMCA Policy

We respect the intellectual property rights of others and expect users of the Services to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please contact our designated copyright agent at copyright@leaseora.com.

Third-Party Services

The Services may contain links to third-party websites or services that are not owned or controlled by Leaseora. Leaseora has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Leaseora shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Disclaimers and Limitations of Liability

Disclaimer of Warranties

THE SERVICES AND LEASEORA CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LEASEORA DOES NOT WARRANT THAT THE SERVICES OR LEASEORA CONTENT WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVER(S) THAT MAKES THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEASEORA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY CONTENT OBTAINED FROM THE SERVICES; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

IN NO EVENT SHALL LEASEORA'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED THE GREATER OF ONE HUNDRED EUROS (€100) OR THE AMOUNT YOU PAID LEASEORA IN THE PAST TWELVE MONTHS.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Termination

Termination by You

You may terminate your account at any time by contacting us at support@leaseora.com. If you terminate your account, you will no longer have access to the Services, and we may delete your User Content.

Termination by Leaseora

We may terminate or suspend your account and your access to the Services at any time, for any reason, and without notice or liability to you. We may also terminate or suspend your account if you violate these Terms.

Effect of Termination

Upon termination of your account, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.

Any disputes arising under these Terms shall be resolved in the courts of Berlin, Germany.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

These Terms constitute the entire agreement between us regarding our Services, and supersede and replace any prior agreements we might have between us regarding the Services.

Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date at the top of these Terms.

You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.

Your continued use of the Services after we post changes to these Terms constitutes your acceptance of those changes.

Contact Us

If you have any questions or concerns about these Terms, please contact us:

• By email: legal@leaseora.com
• By mail: Rosenthaler Straße 72 A, 10119 Berlin, Germany
• By phone: +49 173 8622196